Content Marketing: Learning from HP’s The Wolf

Content marketing, in all its various forms, has been around for decades but it’s probably fair to say that the digital age has lead to an explosion in both quantity and importance over the last few years.

Unfortunately quality isn’t always at the forefront of the content marketing world but in HP’s 2017 mini series The Wolf we have a standout winner and something to draw serious lessons from.

The Wolf by HP

If you’re not yet acquainted with it, The Wolf is an online mini series, created by HP to highlight IT security and cyber crime risks in printers, staring Christian Slater.

See below to watch The Wolf and the sequel The Wolf: The Hunt Continues.

Eagle-eyed readers, or TV bingers, might recognise Slater from his most recent hit, Amazon’s Mr Robot. That series revolves around the dark underbelly of the digital world so it’s clear why The Wolf producers cast the Hollywood star in their new content marketing extravaganza.

Why You Should Care About The Wolf

If you’ve got this far then you might be wondering why you or any other business or marketing person should care about The Wolf or whatever the hell HP are doing.

Well, think about it. Did it captivate you? Did it grab your attention and convey important messages?

HP are banking on getting affirmative “Yes!” answers to all of the above questions and the majority of viewers and readers probably answered exactly that.

By creating something captivating HP were able to deliver key business messages, aligning closely with their own products and services, whilst retaining consumer attention.

If you were like me you didn’t switch off once throughout the entire 14 minutes over the two videos – a miracle in the social media age of short form content!

The SME Option

So what does this mean for the average SME out there?

I know, I know… We don’t all have six figure budgets to blow on incredible directors, producers, Hollywood stars and A-list screenwriters!

However, that isn’t the excuse and permission to do nothing. It’s a limitation and nothing more.

Huge brands like HP don’t waste money on projects like The Wolf for goodwill or entertainment, they do it because they understand that consumer attention is the most valuable commodity in the business world and they won’t capture it with bland, boring, predictable messaging and content.

So for SMEs it means we have to try to create content that captivates, entertains, educates, informs and more!

This can be at whichever level you operate, locally, regionally, nationally or beyond, and however you like, but as the Internet gets noisier it becomes ever more important.

Creativity is a huge currency in a world that is now saturated with marketing and advertising messages so with that in mind, get brainstorming and if you don’t have the creativity, draft in someone who does.

Without creativity your business will never stand out from the crowd, on or offline. This is true in both B2C and B2B because in both markets you’re trying to connect with, and capture the attention of, another human and we’re all the same in that we’ll only respond to something that triggers something inside us.

Take a leaf out of the HP book and go for it.

Getting Awareness Through Engagement on Social Media

“Engagement” and “Awareness” might sound like digital marketing buzzwords (they are…but hear me out…) but they are absolutely crucial in today’s social media marketing world.

In many cases the two elements go hand in hand in a social media context as more engagement generally leads to more awareness via the “word of mouth” friendly algorithms of Facebook, Instagram and Twitter etc.

The result of this means that we need to constantly keep both elements at the forefront of our minds throughout the content creation process.

Why Awareness is Crucial

Awareness, attention, exposure… Each word carries its own slight variation in meaning but at the core, they all mean the same thing in a marketing and business context…

You need EYES and EARS on your business before you can ever generate qualified leads or sales.

You might have the best product, service or message in the world but if nobody is listening then nobody will care. You have to grab that attention first, way before a potential sale can ever be considered, by you or the customer.

How do we grab attention and get eyes on our business in a social media world?

Engagement.

Why Engagement is Key

Obviously there are more ways to grab attention than just engagement but it can be a seriously powerful element within your social media marketing plans as it creates that “word of mouth” reach that otherwise could only be achieved via paid for advertising.

Of course, you could always combine the two for double the fun…

 What is engagement on social media? For me it’s all about comments.

I know that you can include likes and shares in the engagement bubble (and they’re worthwhile in their own way) but comments generate a different level of traction, which in turn gains the customer eyes and ears we all seek out.

If you look at Facebook in a 2017 world, the content that achieves the widest organic reach generally encourages comments. These comments could be loosely split into three categories – answers, debate and the tagging of other Facebook friends. 

Asking for It!

So, how do we get this engagement and the resulting awareness?

One of the easiest and most effective ways of creating more engagement is by simply asking for it!

Think about it (or even better, check your newsfeed and see), how many times have you seen a piece of content that says “tag a friend”, asks a question or some other variation of the two?

The businesses, brands and personalities behind these pieces of content know that engagement is crucial to spreading reach and awareness far beyond their budget capabilities and they know that asking for it works!

Creating

If you’re still with me (and believe in everything that has been said above…) then it’s time to start the creation process.

Think about the things (topics, issues, debates, jokes etc.) that really get your customers talking and go from there!

If you have any questions, contact me here!

Learning from Deliveroo’s Belfast Content Marketing

It doesn’t happen as often as it should but, every now and then, I’ll scroll through my Facebook newsfeed and stumble across some social media marketing that actually makes me stop, read, listen or watch…

Happily, that happened recently when I was targeted with a Deliveroo Facebook ad.

The fast-food delivery tech giant (bit of a weird phrase that…) aren’t strangers to moving with marketing trends and recently launched a #BestofBelfast campaign that thankfully let content marketing do the talking and selling.

What is Content Marketing?

Before we look at the Deliveroo ad let's just confirm what content marketing actually is.

According to Google, content marketing is “a type of marketing that involves the creation and sharing of online material that does not explicitly promote a brand but is intended to stimulate interest in its products or services” so that’s that then.

For me, I see content marketing as one of the more interesting sides to marketing in general.

Instead of a simple “here we are, this is what we do and this is how much it costs” message you focus on providing value as a hook to draw the customer in.

This value could be to inform, educate, humour, provide a cause for thought or countless other variations and it is paired with creative text, images or video to cut through the noise of everything else out there in the ether.

Deliveroo and John Long’s Fish & Chips

In the case of Deliveroo, they caught my eye by telling me a short story (in a video under 1 minute) about John Long’s Fish & Chips, a staple of the Belfast food scene for decades that I’d never even heard of!

Now I’m interested.

Not once did the video say “buy now” or talk about an “evening special”. Instead, the video told me that John Long keeps things traditional, that he hasn’t changed his batter recipe in over 100 years and that his patrons love it. That’s what hooked me in.

Obviously it helped that the video looked and sounded great as well and you can easily see a difference between the John Long's content ad above and the more regular "order from us" ad seen below.

Lessons to Learn

So, with all that in mind what can we learn and how can we apply it to our own businesses?

The formula is simple…

Decide what type of value you want to bring to the table. Think about what is going to truly interest your target customer and then combine that with eye-catching creative that makes them stop and listen to you and you alone.

See? Simple.

It’s the application and creation that’s the hard part.

For more on content marketing contact me here.

What is an Infographic?

A few years ago infographics were all the rage in the digital marketing world. Everybody wanted to jump on the bandwagon although that trend has slowed down with the massive rise of video content.

Despite that infographics can still be a handy little piece of content to get your message across so if you’re wondering what exactly they are, you’re in the right place!

What is an Infographic?

Essentially an infographic does what it says on the tin – it’s a graphic that represents data (with a massive focus on numbers) via images. It’s that simple!

Keep your own business in mind when looking at the examples below.

What story could you tell with a great infographic?

Focus on Design

IDV Solutions, a software company, provide a perfectly designed overview of UFO signings in the USA. It might seem like a strange topic but we appreciate the depth of this content and the cool colour scheme.

Making a Point

Heng-Chun Liow, a graphic designer, keeps things simple and start with this “Make your choices. It is your life” campaign.

This could be perfect inspiration for a public health body, an organic food producer or anyone else trying to encourage definitive messages.

Jumping on the Bandwagon

We’re no strangers to Game of Thrones here in Northern Ireland so everyone should be able to appreciate The Washington Post’s classic attempt to jump on the bandwagon with this “Valar Morghulis” infographic – a graphical representation of every death in the show.

This was released just as season six started and generated great traffic for The Post. Even the big boys tie in to pop culture for quick wins so why shouldn’t we?

If you do decide to use an infographic for your marketing try to make it unique, interesting and as creative as possible!